Terms & Conditions

This website is operated by scrbay. Throughout this site, the terms “we”, “us” and “our” refer to scrbay. We provide this website, along with all information, tools and services available on the site to you, subject to your acceptance of all terms, conditions, policies and notices set out on this page.

By accessing our website or purchasing products from us, you enter into our service and agree to be bound by these Terms of Service (“Terms”). These Terms include all supplementary policies referenced herein and linked on-site, and apply to every user of the website, including browsers, customers, buyers and content contributors.

Please read these Terms carefully before using our site. Accessing any part of the website constitutes your full acceptance of these Terms. If you do not agree to all clauses within this agreement, you may not browse the site or use any of our services.

Any new functions or tools added to our online store will also be governed by these Terms. You may review the latest version of our Terms at any time on this page. We reserve the right to revise or replace any section of these Terms by publishing updates on our website. It is your responsibility to check this page regularly for changes. Your continued use of the website after updates are posted means you accept the revised Terms.

Our online store is hosted via a third-party e-commerce platform that enables us to list and sell our products to customers. All purchases made with scrbay are subject to the below terms; please read them thoroughly.

Protecting your privacy is one of our core priorities. All personal data you submit to our website, and data collected via site cookies during your visit, will only be used internally by scrbay to record order history and send relevant promotional updates. We will never sell, rent, trade or transfer your personal information to unaffiliated third parties without your explicit consent.

When you register an account on our site, you will be asked to provide basic personal details such as your full name and contact information. scrbay will securely store and protect all your personal data and will never disclose it to unauthorised third parties under any circumstances.

We use cookies to record your browsing preferences, removing the need to re-enter your details on every subsequent visit.

Our primary secure payment options are PayPal and credit / debit cards processed through PayPal.

Orders will be processed and dispatched within 3–7 business days after payment confirmation. A unique tracking number will be emailed to you once your parcel ships, and you may also view tracking status via your order page. We offer worldwide delivery. If your package fails to arrive within the stated delivery window, please first check tracking updates and enquire with your local postal service. If issues persist, contact our support team for assistance.

scrbay places small data files known as cookies onto your desktop and mobile devices — this is standard practice across all legitimate online retail platforms. Cookies help us deliver a smooth, personalised shopping experience by recording your browsing and purchasing activity. By visiting scrbay, you consent to cookie storage on your device. You have the option to disable cookies directly within your browser settings at any time. Full details are available on our dedicated Cookie Policy page.

All product purchases are covered under a shipping contract. Ownership and risk of loss for goods transfers to you once we hand the parcel over to our courier. This website is intended solely for individuals and legal entities eligible to enter binding contracts, purchasing goods for personal use or gifting purposes.

We ship to all countries worldwide. The delivery address recipient acts as the importer of record and must comply with all local laws and regulations in their destination country. Import duties, customs fees and local taxes may apply upon arrival in your region. All such clearance charges are the sole responsibility of the recipient. scrbay has no control over customs fees and cannot predict their amount.

We make every reasonable effort to ensure product photos, colours and design details displayed on our site match the physical items accurately. If you receive a product that does not match its listing description, your only recourse is to return the unused item in original condition. All scrbay products carry a 30-day defect guarantee from your invoice date.

Except as explicitly stated within these Terms, we exclude all express or implied warranties relating to goods sold via our website. Our total maximum liability for any disputed order is limited to the full purchase price you paid for that product. Under no circumstances will scrbay, its staff or representatives be liable for indirect, incidental, consequential or punitive damages arising from your purchase or use of our products.

If you subscribe to our newsletter, you consent to receive product updates, special offers and promotional emails from scrbay. You may unsubscribe at any time via the one-click unsubscribe link included at the bottom of every marketing email. We will never rent, sell or share your personal information with external third parties for independent marketing purposes without your clear permission.

These Terms of Service and all supplementary service agreements are governed and interpreted under the laws of the United Kingdom.

Registered Address Reference: MICROS INNOVATION TECHNOLOGY LTD HINDLEY GREEN WIGAN ENGLAND Note: This address is not available for product returns or parcel delivery.

You are fully accountable for all activity conducted under your account, including placing orders, agreeing to site policies, posting content and sharing personal information, excluding errors caused by system malfunction. scrbay reserves the full legal right to interpret and amend these Terms at any time without prior notice.

Any content you submit or post to our website (including ideas, feedback, questions, reviews and suggestions, collectively “Submissions”) is considered non-confidential and non-proprietary. By posting Submissions, you grant scrbay an irrevocable, royalty-free licence to use that content.

You may not submit content using a fake email address, impersonate another individual, or misrepresent the source of your posts. We reserve the right (but not the obligation) to edit or remove any customer reviews or submissions at our sole discretion.

All site content including text, images, logos, graphics and product design belongs to scrbay or our licensed suppliers. All intellectual property rights are reserved. Any unauthorised reproduction or use will result in full legal action.

If you have questions, feedback or concerns regarding these Terms, our Privacy Policy or any order, shipping or privacy-related matters, please email our support team at: service@scrbay.com